Welcome to Narikaa.com, a website owned by the Narikaa Digital Pvt. Ltd. The Website is an initiative and collaboration with FOGSI. This Privacy Policy is designed to tell you about our practices regarding collection, use, and disclosure of information that you may provide via www.Narikaa.com (the “Website”). Please be sure to read this entire Privacy Policy before using or submitting information to this site.

YOUR CONSENT

BY USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR COLLECTION, USE AND SHARING, DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR GIVE US ANY OF YOUR INFORMATION. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO (I) ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF, AND (II) CONSENT ON BEHALF OF SUCH INDIVIDUAL OR ENTITY TO OUR COLLECTION, USE AND DISCLOSURE OF SUCH INDIVIDUAL’S OR ENTITY’S INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.

PROTECTION OF MINORS

The Website strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Please note we do not solicit any information from anyone under the age of 18 or knowingly allow such persons to register for any service or information. The contents of this Website are not directed at any children under the age of 12. Parental or Guardian Consent is required for accessing the contents of the website for any children under the age of 12

INFORMATION YOU PROVIDE

This Website actively collects information from its visitors both by asking specific questions and by permitting you to communicate directly with us via e-mail, contests, donation forms, feedback forms, and/or surveys. Some of the information that you submit may be personal identifiable information (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, phone number, certain demographic information eg. Age, income level, education, marital status etc.). Some areas of this Website may ask you to submit personally identifiable information for you to benefit from the specified features (such as campaigns, newsletter subscriptions, tips/pointers, order processing, or resume submission) or to participate in a particular activity (such as sweepstakes or other promotions). You will be informed what information is required and what information is optional.

PASSIVE INFORMATION COLLECTION

As you navigate through this Website, certain anonymous information can be passively collected (that is, gathered without your actively providing the information) using various technologies, such as cookies, Internet tags or web beacons, and navigational data collection (log files, server logs, clickstream). Your Internet browser automatically transmits to this site some of this anonymous information, such as the URL of the Website you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using. This Website may also collect anonymous information from your computer through cookies and Internet tags or web beacons. We may utilize cookies on our Website to store your login information (if any) and your personal preferences for the future. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of this Website might not work without cookies.
This Website may use and combine such passively collected anonymous information to provide better service to site visitors, customize the Website based on your preferences, compile and analyze statistics and trends, and otherwise administer and improve the Website for your use. We may at times combine personally identifiable information with passively collected information in order to personalise offers and the Website for our users (for example, combined information may allow us to recommend products or features to you based on what you have liked in the past).

USE AND DISCLOSURE OF INFORMATION

Except as otherwise stated, we may use information collected via this Website to improve the content of our Website, to customize the Website to your preferences, to communicate information to you (if you have requested it), for our marketing and research purposes, opportunities, functionalityand for any other purpose specified. In addition, we may make full use of all information acquired through this Website that is not in personally identifiable form. We may also use your Personal Information to provide you with updates. Further, we may rely on Personal Information in order to comply with our legal obligations.
If you provide personally identifiable information to this Website, we may combine such information with other actively collected information unless we specify otherwise at the point of collection. We also may disclose personally identifiable information you provide via this Website to third parties, but only:
(i) to carefully selected partners who have offers that may be of interest to you, provided you have requested such offers, in which case we will require such partners to agree to treat it in accordance with this Privacy Policy and use it for the same purposes.
(ii) to contractors we use to support our business (such as technical support and delivery services), in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy and use it for the same purposes.
Narikaa also contracts with an analytics company, to measure: how visitors use our Website, which offers visitors find of interest, and other visitor activities. To do this, Narikaa uses cookies and “Internet tags” (beacons) provided by an analytics company. The types of information we collect include: pages you have visited and paths taken through the site. By supplementing our records with such information, we learn things like what pages are most attractive to our visitors, which of our products most interest our customers, nd what kinds of offers our customers like to see. While the analytics company logs information coming from our Website, Narikaa retains full ownership of data stored by the analytics company, and controls how that data may and may not be used. If you do not want to have your information collected by the analytics company as described herein, you can “opt-out” of the analytical tool by sending an email to suppport@narikaa.com.
(iii) in connection with the merger, acquisition, bankruptcy, sale, assignment, or other transfer of the business of this Website to which the information relates, in which case we will require any such buyer to agree to treat it in accordance with this Privacy Policy and use it for the same purposes; or
(iv) to respond to law enforcement requests or governmental authorities, authorised third parties, court orders or other legal process or if we believe that such disclosure is necessary to investigate, prevent or respond to illegal activities, fraud, physical threats to you or others or as otherwise required by any applicable law or regulation.
The collection, use, and disclosure of information contemplated in this Privacy Policy involves a transfer of the information to possibly other jurisdictions that may not have equivalent laws and rules regarding personally identifiable information as your country of residency.

PUBLIC AREAS

Our Website also has public areas such as Google, Facebook, Twitter, etc.. Please remember that any information you share in these areas becomes public, so you should be careful about what you disclose. If you post comments about Narikaa services on our Website, there’s a chance we’ll publish them for editorial purposes or in promotional advertising and/or marketing materials.

ACCESS, CORRECTION, AND DELETION

To keep personally identifiable information that you provide via this Website accurate, current, and complete, please contact us as specified below and we will take appropriate steps to update or correct such information in our possession, or to delete your information from our contact list. If we no longer need personally identifiable information for any of the purposes referred to in this policy, we will take reasonable steps to either destroy or de-identify your information.

SECURITY

This Website takes reasonable steps to protect personally identifiable information as you transmit it to our Website and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, e-mail sent to or from this Website may not be secure.

LINKS TO OTHER WEBSITES

This Website may contain links or references to other Websites to which this Privacy Policy does not apply. This Privacy Policy applies solely to information collected by us through this Website. We therefore, encourage you to read the Privacy Policy of every Website you visit.

HOW TO CONTACT US

GRIEVANCE ADDRESSAL –

For grievance, please find below the contact details:
E-Mail: support@narikaa.com
Work Timings: Monday – Friday – 0900 Hrs – 1800 Hrs
Contact No.: +91 7304588999
Address: 103, 1st Floor, Kakad Chambers, 132, Dr. Annie Besant Road, Worli, Mumbai, Maharashtra 400018

Changes to This Privacy Policy

This Privacy Notice may change from time to time. Please check before providing your personally identifiable information. Your continued use of the Platform after we make changes is deemed to be acceptance of those changes, so please check back periodically for updates. This Privacy Policy (v 2.0) was last updated on October 4th, 2019

Privacy Policy for Doctors

Narikaa, the creator of this Privacy Policy ensures its commitment to Your privacy with regard to the protection of your information. This privacy policy contains information about Narikaa. In order to provide You with uninterrupted use of our services, We may collect and, in some circumstances, disclose information about you. Such information may be classified as personal information under the purview of Regulation 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.

If You have any queries or concerns regarding this privacy policy, You should contact Narikaa Customer Support Desk.

ANY CAPITALISED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL HEADING USED HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS OF THE AGREEMENT IN ANY MANNER. NEITHER THE USER NOR THE CREATERS OF THIS PRIVACY POLICY MAY USE THE HEADING TO INTERPRET THE PROVISIONS CONTAINED WITHIN IT IN ANY MANNER. THIS PRIVACY POLICY SHALL BE COTERMINOUS TO THE PRIVACY POLICY GOVERNING THE USE OF WWW.NARIKAA.COM.

1. DEFINITIONS

1. “ We”, “Our”, and “Us” shall mean and refer to the creators of this privacy policy.
2. “ You”, “Your”, “Yourself” and “User” shall mean and refer to natural and legal individuals who use the Application, including End-Users, Patients, general Users and Practitioners.
3. “ Application” shall mean and refer to Narikaa.
4. “ Personal Information” shall mean and refer to any personally identifiable information that We may collect from You.
5. “ Third Parties” refer to any application, website, company or individual apart from the User and the creator of the Application.

2. OVERVIEW

In order to use the services of this Application, You are required to register Yourself by verifying the authorised device. This Privacy Policy applies to your information that we collect and receive on and through Narikaa; it does not apply to practices of businesses that we do not own or control or people we do not employ.

By using this Application, you agree to the terms of this Privacy Policy. Please read the following Privacy Policy to understand how your personal information will be treated as you use this Site and its services. The following discloses our information gathering and dissemination practices.

3. INFORMATION COLLECTED

We may collect the following information:

1. Personal data of the User such as, but not limited to, Your name, Your age, date of birth, occupation and gender;
2. The User’s data sent across through the Application.

As a User of Narikaa, you may provide information about yourself, your spouse or family, your friends, their health issues, gender of the patient, age of the patient, previous medication taken, previous medical conditions, allergies, etc.

The Information specified above and collected by us may be classified as ‘Personal Information’ or ‘Sensitive Information’ under the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 . Collection of information which has been designated as ‘sensitive personal data or information’ under the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules requires your express consent. By affirming your assent to this Privacy Policy, you provide your consent to such collection as required under applicable law. Our Services may be unavailable to you in the event such consent through an email is not given.

For Practitioners using Narikaa, we would collect your Name, Education, Specialization, address of practicing hospitals/clinics, Contact information, achievements, Device ID (IMEI), Location, etc. If you use Narikaa by accessing it through your Google+ and Facebook Profiles and other API’s, we collect such data as well.

4. EXTERNAL LINKS ON THE APPLICATION

The Application may include offers from our vendors, advertisements, hyperlinks to other websites, applications, content or resources. We have no control over such external links present in the Application, which are provided by persons or companies other than Us.

You acknowledge and agree that We are not responsible for any collection or disclosure of your Personal Information by any external sites, applications, companies or persons, nor do We endorse any advertising, products or other material on or available from such external application, websites or resources.

You further acknowledge and agree that We are not liable for any loss or damage which may be incurred by You as a result of the collection and/or disclosure of Your personal information by external applications, sites or resources, or as a result of any reliance placed by You on the completeness, accuracy or existence of any advertising, products or other materials on, or available from such applications, websites or resources. These external applications, websites and resource providers may have their own privacy policies governing the collection, storage, retention and disclosure of Your Personal Information that You may be subject to. We recommend that You enter the external application or website and review their privacy policy.

We may allow third parties/individuals to display advertisements when you use the Application.

WE URGE YOU TO EXERCISE DISCRETION AND CAUTION WHEN DECIDING TO DISCLOSE YOUR PERSONAL INFORMATION THROUGH THE PLATFORM. NARIKAA IS NOT RESPONSIBLE FOR THE USE OF ANY PERSONAL INFORMATION YOU VOLUNTARILY DISCLOSE DIRECTLY THROUGH OR OTHERWISE THROUGH THE PLATFORM OR THE SERVICES.

5. OUR USE OF YOUR INFORMATION

The information provided by You shall be used to contact You when necessary. For more details about the nature of such communications, please refer to out Terms of Service. We use Your tracking information to help identify you and to gather broad demographic information. The information is also used to customise your experience of using Narikaa.

We may release your Personal Information to a third-party in order comply with a Court Order or other similar legal procedure, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of Our Terms of Use. In case We are acquired by or merged with another company, We shall transfer information disclosed by You and information about You to the company we are acquired by or merge with.

The information made available by Patients is displayed to Practitioners and vice versa. The information collected from Practitioners is displayed on the Application to enable a User to connect with a Practitioner of their choice.

6. DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES

When you use our Application, we must provide some of your personal information to third parties to give you better services and for enhancement and visibility of our Application. However, we do not sell or rent individual customer names or other Personal Information to third parties except sharing of such information with our alliance partners or vendors who are engaged by us for providing various promotional and other benefits to our customers from time to time. Narikaa will use information only in accordance with the Privacy Policy under which the information was collected unless We have received explicit authorization stating otherwise.

We are not responsible for the privacy practices or the content of other websites. You should check the privacy policies of those sites before providing your Personal Information to them. You acknowledge and agree that We are not responsible for any collection or disclosure of your Personal Information by any external sites, applications, companies or persons, nor are do We endorse any advertising, products or other material on or available from such external application, websites or resources

Due to the existing regulatory environment, we cannot ensure that all of your information shall never be disclosed in ways other than those described in this Privacy Policy. For example, but without limiting and foregoing, we may be forced to disclose Your Personal Information to the government, law enforcement agencies or other Third Parties. Under certain circumstances, Third Parties may unlawfully intercept or access transmission or private communications, or abuse or misuse Your Personal Information that they may collect from our Application. Therefore, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private. We may share your personal information to those service providers and Practitioners with which you make arrangements through our website. We provide them with the Personal Information needed to make and complete the appointment / answer the query you pose.

1. We may share our data, including Your Personal Information, with our parent and/or subsidiaries that are committed to serving your needs through use of our Application and related services, throughout the world.
2. We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can, and You so authorise Us, disclose Your Personal Information to law enforcement and other government officials as We, in Our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose Us/ Us or You to any legal liability.
3. We gather up data such as personally identifiable information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for other marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally. We may use third-party advertising companies to serve advertisement on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

7. YOUR OBLIGATIONS

1. Please respect the terms of use, our Policies and your fellow Users.
2. As a User, you have certain obligations to other Users. Some of these obligations are imposed by applicable law and regulations and others have become commonplace in communities of like-minded Users such Narikaa:
3. You must respect all intellectual property rights that may belong to third parties, such as trademarks or copyrights.
4. You must not upload or otherwise disseminate any information that may infringe on the rights of others or which may be deemed to be injurious, violent, offensive, racist or xenophobic or which may otherwise violate the purpose and spirit of Narikaa and its community of Users.
5. You must keep your username and password confidential and not share it with others.
6. Any violation of these guidelines or those detailed in our User Agreement or elsewhere may lead to the restriction, suspension or termination of your account at the sole discretion of Narikaa.

8. WEBSITE TERMS

By downloading and / or using this Application, you hereby agree to be bound by the Terms of Use / Service , Privacy Policy, and other Policies as set forth on the website www.Narikaa.com. It is hereby further specified that all the Terms and Policies on the Website shall be coterminous to these terms.

9. AGREEMENT AND CHANGES

By using the Services, You agree to the current Privacy Policy and Our Terms of Use, into which this Privacy Policy is incorporated. We reserve the right, in our sole discretion, to modify, discontinue, or terminate the Services or to modify this Privacy Policy at any time. If We modify this Privacy Policy, We will notify You of such changes by posting them on the Platform or providing You with notice of the modification. We will also indicate when such terms are effective below. By continuing to access or use the Services after We have posted a modification or have provided You with notice of a modification, You are indicating that You agree to be bound by the modified Privacy Policy. If the modified Privacy Policy is not acceptable to You, Your only recourse is to cease using the Services and the Platform.

10. CONTACT US

We encourage You to contact us at support@narikaa.com, if You have any questions concerning our Privacy Policy or if You have any questions or concerns about our access, use, or disclosure of your Personal Information. If you would like to contact us via physical mail, our mailing address is: 103, 1st Floor, Kakad Chambers, 132, Dr. Annie Besant Road, Worli, Mumbai, Maharashtra 400018